Impacts of COVID-19

As COVID-19 continues to impact our community, we’re here to support you. Our focus continues to be your safety, and the security of our employees and their families, and our community. Here you will find more information about what to do if you need financial assistance, updates about our branches and other options to make banking with us easy.

If you are experiencing financial hardship or need assistance with your mortgagehome equity or business loan, please contact us today to learn how we can help. We remain committed to helping our customers and neighbors, especially during these difficult times.

Banking during COVID-19

Branch Banking

Your health and safety remain our top priority. With the significant increase in positive COVID cases throughout our communities, we will temporarily suspend lobby access at our branches starting Wednesday, November 25, 2020.

While our branch lobby service is temporarily suspended, you can access our flexible and easy to use banking services, 
As we continue to navigate our way forward, here’s how are we are prioritizing the safety of our employees and customers. Rest assured our branch team will be easily accessible to answer any questions you might have about these new procedures:
  • Practicing social distancing of six feet or greater.  Upon entering branch, please wait at next available floor marker. If all floor markers are occupied, please remain outside the branch until one becomes available or consider using the drive-thru.

  • Respectfully requiring face coverings for employees and customers while in our office. We are also asking that you remove sunglasses and hats before entering the branch.

  • Temperature checks when entering the branch

  • One-way traffic: please enter through the front and exit using the back door

  • Asking customers and employees to stay home if they are ill for any reason.

  • Using plexi guards at teller counters and cleaning high traffic areas throughout the day and overnight.

You can always access our flexible and easy-to-use banking services virtually — anywhere, anytime, including:

Online and Mobile Banking

Banking is easy through online banking and bill pay option or our Warsaw Mobile banking app (iPhone  or Android) to:
  • Check balances.
  • Pay bills.
  • Transfer funds.
New to Mobile Banking? Check out our video tutorial.